Benefit Support Manager

Job Description


    Job Description



Benefits Support Manage

The Suport Manager will work beside company president providing high-level support including communicating and negotiating with vendors, analyzing documents and preparing reports. The position requires problem-solving and communications skills, a practical understanding of technology, a strong grasp of grammar, highly organized with excellent time management skills. To be successful, you will need to be self-motivated, a self-starter, have a sense of urgency and be a continuous learner.                       


  • We are a small company working in a very complex industry. We operate with a modest staff, deliver a top quality product while taking a ledership position in the adaption of industry changes. We accomplish this through technology, education and industry foresight.


  Daily Activities


  • Compile data, preparation for account meetings, renewals, and new clients
  • Create computer spreadsheets and databases, using Excel and specialized industry software. Use Excel to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; create and save worksheets, charts, and graphs.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
  • Support marketing campaigns
  • Prepare documentation for contracts including master group applications and employee enrolment software (Employee Navigator*)
  • Reconcile, note, report and correct discrepancies found in records
  • Maintain office equipment including copy machine, phone system and computer network
  • Perform general office duties, such as scanning, answering telephones, and handling routine office tasks including working on projects determined by corporate priorities


  System Skills and Management

  • Understand industry specific systems, how to maximize their use and how changes in the industry can be captured using software
  • Research and recommend software to meet the needs of the agency
  • Maintain equipment, facilities, and materials


  Desktop Computer Skills



  • Document management software
    • Server management
  • Office suite software
    • Publisher
    • Excel
    • Microsoft PowerPoint
    • Microsoft Office
  • Customer relationship management
    • GBS/CRM*
    • Employee Navigator*
    • EasyApps*
    • WebX
    • HR360*
  • Electronic mail software
    • Microsoft Outlook
    • Constant Contact


Client, is a group health insurance agency located in Johns Creek.  We are one of the top independent health insurance consulting companies in the United States and work closely with our clients and their employees to create and implement their employee benefits. Our focus is businesses with less than 300 employees and Purchasing Coalitions.

*Industry Specific

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